At VDS Dental Clinic, we attach great importance to the protection of your personal data. This Privacy Policy has been prepared to inform you about how your personal data is collected, used, stored and protected within the scope of the Personal Data Protection Law (KVKK) No. 6698.
1. Data Controller
Your personal data is processed by VDS Dental Clinic as the data controller within the scope of KVKK No. 6698. Our clinic is obliged to ensure the security of your personal data and its processing in accordance with KVKK.
2. Personal Data Collected
We may collect the following personal data to provide our services:
- Identity information: Name, surname, ID number, date of birth
- Contact information: Phone number, email address, address details
- Health information: Medical history, treatment information, appointment records
- Financial information: Payment details, invoice information
- Technical data: IP address, cookie information, browser information
3. Purposes of Processing Personal Data
Your personal data is processed for the following purposes:
- Appointment management and patient registration
- Provision of medical services and treatment planning
- Creation of patient files and keeping medical records
- Invoicing and financial operations
- Fulfilment of legal obligations
- Communication and information activities
- Website usage analysis and improvement
4. Legal Basis for Processing
Your personal data is processed on the following legal grounds set out in Articles 5 and 6 of the KVKK:
- Your explicit consent
- Being directly related to the establishment or performance of a contract
- Fulfilment of legal obligation
- Protection of public health and provision of medical diagnosis, treatment and care services
- Being necessary for our legitimate interests
5. Transfer of Personal Data
Your personal data may be shared with the following persons and organisations to the extent necessary for the purposes stated above and within the scope of our legal obligations:
- Ministry of Health and related public institutions
- Social Security Institution
- Legal advisers and lawyers
- Accountants and financial consultants
- IT and data storage service providers
- Payment service providers
6. Retention Period
Your personal data is retained for the periods required by the relevant legislation and the purposes of processing. Health data is retained for 10 years as required by the relevant legislation.
7. Security of Personal Data
We take technical and administrative security measures to ensure the security of your personal data. Your data is protected against unauthorised access, loss, alteration or disclosure.
8. Your Rights under KVKK
You have the following rights under Article 11 of the KVKK:
- To learn whether your personal data is being processed
- To request information if your personal data has been processed
- To learn the purpose of processing and whether it is used for that purpose
- To know the third parties to whom your personal data is transferred at home or abroad
- To request correction if your personal data is incomplete or incorrect
- To request deletion or destruction of your personal data
- To request that correction, deletion and destruction be notified to third parties to whom personal data has been transferred
- To object to a result arising against you from analysis of processed data exclusively by automatic systems
- To claim compensation for damage arising from unlawful processing of personal data
9. Cookies
Cookies are used on our website to improve user experience and analyse site performance. You can manage your cookie preferences in your browser settings.
10. Changes
This Privacy Policy may be amended due to changes in legislation or updates to our operations. Changes take effect from the date of publication on the website.
11. Contact
You can contact us to exercise your rights under the KVKK or for questions about our privacy policy. Our contact details are on the contact page of our website.